Bluedot | BPO Solutions
Operations Associate | Remote (Brazil) | U.S. Market
At Blue Dot BPO , we support U.S.-based companies in building efficient, scalable, and results-driven operations. We are looking for an Operations Associate who is analytical, highly organized, and has a strong sense of ownership to support and optimize critical operational processes in a dynamic, fully remote environment, working directly with the U.S. market.
This is a strategic position for professionals who want to grow in operations, project management, and business analysis while working closely with leadership and cross-functional teams.
What We Offer
- Fixed pay of R$5,000
- Full-time Brazil contract
- 100% remote , working directly with the U.S. market
- Work schedule: 1 PM to 10 PM (BRT)
- Long-term contract with growth opportunities
- International, multicultural, and performance-driven environment
Your Responsibilities
- Support the analysis and optimization of operational processes across departments
- Map workflows, identify bottlenecks, and propose improvements (SOPs and best practices)
- Support and/or manage cross-department projects, ensuring deadlines and deliverables
- Act as a point of contact between operations, leadership, and stakeholders
- Create operational reports, data analysis, and performance indicators (KPIs)
- Support strategic decision-making with data and actionable insights
- Ensure proper organization of documentation, processes, and internal communication
What We’re Looking For
- Bachelor’s degree in Business Administration, Management, Engineering, or related fields
- Fluent English (daily interaction with U.S.-based teams and stakeholders)
- Previous experience in operations, business analysis, or project coordination
- Experience working with U.S.-based companies
- Strong analytical skills and attention to detail
- Advanced Microsoft Excel skills (pivot tables, formulas)
- Ability to work independently in a remote environment
- Strong communication skills and ability to work with multiple stakeholders
Nice to Have
- Experience with project management tools (Asana, Trello, ClickUp)
- Knowledge of Business Intelligence tools (Power BI, Tableau)
- Experience in startups or fast-paced environments
Work directly with the U.S. market and grow your career in an environment that values ownership, structure, and results.
Apply now and become part of Blue Dot BPO.