Descrição

Online Chat Advisor –French Speaker

City :Lisbon

Job :Customer Advisor

Sector :Travel and Tourism

Join our team in one of the most fast-growing and exciting start-ups in the American Tourism industry!

Your future project

As an Online Chat Advisor– Lisbon, Portugal,you will:Assist customers with their last-minute bookings mainly through chat.

Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.

Provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.

We are looking for

Native or ProficientFrenchand fluentEnglish(minimum level B2)

Excellent communication skills coupled with empathy and team spirit

Good writing skills are mandatory

Availability to work in night shifts

Previous experience in Customer Service or a tourism representative is a plus

For non-EU residents, it is mandatory to have a valid work permit

We offer you

Competitive wages (14 monthly payments per year)

Performance bonus

Transportation allowance

Health insurance with a dental plan (after 6 months contract)

Relocation package included

Life at our company

Work with adventurous people from over 15 nationalities

Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!

We promote inter-company mobility to work at any of our sites around the world.

New and modern office located where the action is:Lisbon- Portugal.

Ready to take up the challenge?

Join our team and show off your talent!

LisbonCustomer AdvisorTravel and TourismFrench408

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