The LATAM Director of Quality is responsible for quality assurance of our Global product portfolio. This position will be responsible for leading quality engineering and the quality processes that address current business challenges and anticipate the future direction of the business and the industry. This role will implement quality best practices to create innovative, maintainable, scalable and quality products to best meet market and client needs. Working with the technology leadership team, the person in this role will deliver on the defined vision for our global product lines of business using new technologies and agile software development practices.

More specifically, you will:Recruit, hire, and develop high-performing staff, utilizing the company’s proven selection methodology, company guidelines, performance management process, and support resources

Build a great quality organization and system based on agile practices with a culture of innovation, execution and quality

Engage the quality team to reduce existing technical debt and deliver new functionality with high quality

Contribute to the definition of the product strategy by collaborating with other roles and functions including Product Management, Architecture, Professional Services and Support

Supervise personnel, allocates work and makes decisions regarding employment, performance appraisals, training and development, salary recommendations, promotions and transfers

Establish systematic personnel development and provides for capable succession for the quality function

Ensure execution and quality is high and trending forward by establishing a baseline and producing metrics for the quality function

Create a culture of professionalism, product excellence and process innovation.

Prioritize changing demands, multi-tasks, and creatively meets tight deadlines in a dynamic environment

Assume and executes additional responsibilities as assigned

Deliver Product Roadmap within defined timelines

Maintain productivity, quality and product effectiveness using customer satisfaction data

Control departmental budgets and expenses Responsible for strategic objectives and initiatives or programs as defined by management

Directly and indirectly manages a team of approximately 50+ quality engineers

Coordinate managerial and executive involvement as necessary

What We Need From You

Four-year college or university degree in Computer Science or equivalent

Minimum 10 years of experience in quality engineering, enterprise software design, development and programming with a proven track record of shipping products and solutions

Minimum 7 years of progressively responsible technology management experience with day-to-day operations within software, technology or technology consulting and services organizations

Expertise in Agile development, test automation, continuous integration and SaaS performance and scalability

Successful lead role in developing enterprise testing frameworks; experience developing and shipping enterprise software applications or services from inception to delivery

Strong interpersonal, presentation and negotiating skills to quickly establish rapport and credibility at all levels within an organization, including the C- and board-level

Excellent communication, analytic and problem-solving skills; sound business acumen and executive presence

Strong overall work ethic

A deep understanding of functional and non-functional requirements for commercial, mission-critical enterprise software products and services

Substantial travel required to Sovos location and events both domestic and international

Essential Job Functions:

Interact effectively with teammates, colleagues and customers

Comprehend and communicate complex concepts

Concentrate, analyze and resolve complex problems

Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirements

Advanced level of English (written and verbal)

Intermediate level of Portueguese / Spanish (written and verbal) – desired Frequent international travel required

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