Descrição

Vaga de Emprego de Technical Support Engineer
Vaga cadastrada hoje (2019-12-31T00:26:45-02:00)

Dados Básicos

Salário:
A combinar

Local da vaga:
Rio de Janeiro – RJ

Horário de trabalho:
A combinar

Atividades Profissionais

Providing support, including procedural documentation and relevant reports for ROSEN?s Pipeline Integrity Management Software
Assist clients in the usage of the software
Level 1 and level 2 support for reported bugs
Tracking and monitoring software deficits
Explain bug behavior to the development team
Talking clients or staff through a series of actions, either face-to-face, over the telephone or by email, to help set up systems or resolve issues
Troubleshooting system problems and diagnosing and solving faults
Installation and configuration of software modules
Configure software processes as part of the integrity software
Implement templates for software process
Configure and maintain SQL Server databases
Deploy the Software on premises and in the cloud
Testing and validating new software releases
Support data management and verification processes
Give software trainings to internal and external clients

Requisitos

Experiência:

Grade in Computer Science, Business Informatics, IT Systems Engineering or similar
Working knowledge of the Python programming language
Good understanding of database models
Experience in database design
Good command of the English language both written and spoken
Willingness to travel
Ability to work in an international team
Experience with the agile methodologies is welcome
Ability to establish a good working relationship with customers and other professionals
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Strong customer focus
Experience with ticket systems is a plus
Knowledge of integrity software desirable

Outras informações:

Development opportunities and career opportunities in an international, innovative and long-term group of companies
An open corporate culture in which it is fun to contribute its own ideas and commitment
A collegial, helpful team
A modern and safe workplace
A versatile, varied and responsible task
Top-social-benefits:

Flextime accounts for all employees
Capital accumulation benefits
Employer-founded pension
Company Restaurant
Daily fresh fruit
Various in-house sports activities (Qualitrain)
MPP – attractive IT leasing offers for private use
Compatibility of work and family through our company-oriented bilingual children’s playground ROKIDS as well as our bilingual Grundschule ROBIGS (optional: holiday support)
Workplace: Lingen

Dados de Contratação

Regime de contratação:
A combinar
Benefícios da vaga de emprego:
A combinar
Áreas:
Informática /TI / Engenharia da Computação (Informática)
Níveis:
Profissional especializado com curso superior (Profissional)

Dados da Empresa

Nome:
Apenas para assinantes ativos
Segmento:
Prestação de Serviços a Comunidade
Porte:
Pequena – entre 20 e 99 funcionários


AJUDE COMPARTILHANDO:

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